Refund Policy
We want your Mofunia order to arrive in good condition. If something is not right, please contact us at support@mofunia.com before returning any item so we can review your order and provide the next steps.
Return Window
Eligible items may be requested for return within 30 days after delivery.
Item Condition
When applicable, returned items must be unused and in their original condition, including original packaging or tags if they were included with your order.
Damaged, Defective, or Wrong Items
If your item arrives damaged, defective, or incorrect, contact support@mofunia.com with your order number and clear photos of the item and packaging. We will review the issue and help with the next step.
Refunds
Approved refunds are returned to the original payment method. Processing time may vary depending on your bank or payment provider.
Return Shipping
Return instructions and any applicable return shipping details will be confirmed by support before you send an item back.